Terms & Conditions

Buyer Acknowledgment and Agreement

By completing a purchase with Peak Peptides Australia, you confirm that:

  • You are 18 years of age or older.
  • You are purchasing the products solely for laboratory or research purposes.
  • You understand that these products are not for human or animal use, ingestion, injection, or topical application.
  • You will store and handle all products safely and in accordance with relevant WHS regulations.
  • You are aware that certain compounds may be regulated or scheduled substances under the Australian Poisons Standard or Customs (Prohibited Imports) Regulations, and you accept responsibility for ensuring compliance with all such regulations.

Peak Peptides Australia accepts no liability for misuse, improper handling, or unlawful application of any products once sold.

Legal Disclaimer – Research Use Only

All products sold by Peak Peptides Australia are supplied strictly for laboratory research purposes only.

These materials are not intended for human consumption, medical use, veterinary use, or as food additives or cosmetics.

By purchasing from this website, you confirm that you are a qualified researcher or research institution and that the products will be used solely for legitimate scientific research conducted in accordance with all applicable Australian laws and regulations.

Our products are not registered therapeutic goods under the Therapeutic Goods Act 1989 (Cth) and must not be used for therapeutic or diagnostic purposes.

The purchaser assumes full responsibility and all liability for the safe handling, storage, and use of these products in accordance with Work Health and Safety (WHS) standards and relevant state or territory chemical control legislation.

Peak Peptides Australia makes no representations or warranties, express or implied, as to the fitness of any product for a particular purpose other than scientific research.

By accessing this website or purchasing from Peak Peptides Australia, you acknowledge that you have read, understood, and agree to this disclaimer and all accompanying terms and conditions.

Regulatory Compliance

Peak Peptides Australia operates as a supplier of research-grade chemical reference materials. Our products are not registered as therapeutic goods under the Therapeutic Goods Act 1989 (Cth) and are not listed on the Australian Register of Therapeutic Goods (ARTG).

No claims are made regarding the therapeutic, diagnostic, preventative, or curative properties of any product. All product descriptions, research notes, and informational content on this website are derived from published scientific literature and are provided for educational and informational purposes only.

Customers are responsible for ensuring that their purchase, possession, and use of any product complies with all applicable Commonwealth, State, and Territory laws, including but not limited to:

  • Therapeutic Goods Act 1989 (Cth)
  • Customs Act 1901 (Cth) and Customs (Prohibited Imports) Regulations 1956
  • Standard for the Uniform Scheduling of Medicines and Poisons (SUSMP / Poisons Standard)
  • Relevant State and Territory Drugs, Poisons and Controlled Substances legislation
  • Work Health and Safety Act 2011 (Cth) and equivalent State/Territory WHS legislation

Prohibited Uses

The following uses of products purchased from Peak Peptides Australia are strictly prohibited:

  • Human consumption, injection, ingestion, inhalation, or topical application
  • Administration to animals outside of approved veterinary research protocols
  • Use as food additives, dietary supplements, or cosmetic ingredients
  • Resale as therapeutic goods, medicines, or health products
  • Any application that would constitute supply of an unregistered therapeutic good under Australian law
  • Marketing, advertising, or promoting any product for therapeutic purposes

Any breach of these prohibited uses may result in immediate account termination and may be reported to relevant regulatory authorities including the TGA and State/Territory health departments.

Indemnification & Limitation of Liability

By purchasing products from Peak Peptides Australia, you agree to indemnify, defend, and hold harmless Peak Peptides Australia, its owners, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising from:

  • Your use or misuse of any product purchased from this website
  • Your violation of any applicable law, regulation, or these Terms and Conditions
  • Any claim by a third party arising from your use of our products
  • Any adverse event resulting from use of products contrary to their intended research purpose

To the maximum extent permitted by law, Peak Peptides Australia's total liability for any claim shall not exceed the purchase price of the product(s) giving rise to the claim.

Payment Terms

We accept bank transfer payments. Payment details will be provided after you place your order.

Please include your order number in the payment reference when making your transfer.

Shipping

We offer Australia-wide shipping. Orders over $400 qualify for free delivery.

All products are shipped in discreet packaging with appropriate handling and storage instructions.

Returns & Refund Policy

Due to the sensitive nature of our research peptide products, we operate a strict no-returns and no-refunds policy once an order has been dispatched.

  • No Refunds After Dispatch: Once a product has been sent, we do not offer refunds under any circumstances. All sales are final once the order has left our facility.
  • No Returns Accepted: Due to the sensitive nature of research peptides and the strict storage and handling requirements, we cannot accept returned products. Once a product has left our possession, we cannot guarantee its integrity and therefore cannot resell or reuse it.
  • Damaged or Incorrect Orders: If you receive a damaged or incorrect product due to our error, please contact us within 48 hours of delivery with photographic evidence. We will assess the situation and may arrange a replacement at our discretion.
  • Order Cancellation: Orders may only be cancelled before dispatch. Once your order has been shipped, it cannot be cancelled or refunded.

By placing an order with Peak Peptides Australia, you acknowledge and agree to this policy. If you have any questions prior to ordering, please contact us using the details below.

Contact Information

Peak Peptides Australia

Email: australiapurepeptides@gmail.com

For general inquiries, product information, or support, please use our contact form or email us directly.

Privacy Policy

Information We Collect

When you place an order or contact us, we collect personal information including your name, email address, phone number, shipping address, and payment information. We also collect information about your browsing activity on our website through cookies and analytics tools.

How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders
  • Communicate with you about your orders, inquiries, and account
  • Send you marketing communications (with your consent)
  • Improve our website and services
  • Comply with legal obligations and prevent fraud

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party companies that help us operate our business (e.g., payment processors, shipping carriers, email service providers)
  • Analytics and Advertising Providers: Google and Meta, which measure website traffic and the results of our advertising (see Cookies below)
  • Legal Requirements: When required by law, court order, or government regulation
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

Under Australian privacy law, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information (subject to legal obligations)
  • Opt-out of marketing communications at any time
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

Cookies

Our website uses cookies and similar technologies to keep your cart working, measure website traffic and see which pages, products and adverts are useful. We use Google Tag Manager to run Google Analytics, and advertising measurement tools such as Google Ads and the Meta Pixel to measure the results of our advertising and show relevant adverts. These tools can set cookies and receive details such as the pages you visit, products you view or add to your cart, and the order number and value when you place an order. We do not send them your name, email address, phone number or shipping address. You can block or delete cookies in your browser settings, opt out of Google Analytics with Google's browser add-on at tools.google.com/dlpage/gaoptout, and manage ad preferences in your Google and Meta account settings.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.

Effective Date: December 19, 2024

If you have any questions about this privacy policy or how we handle your personal information, please contact us using the details provided above.